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Sesotho Fashioneng Ts & Cs 


TERMS AND CONDITIONS OF SALE

Sesotho Fashioneng (SF)

“Rooted in Culture. Designed for the World.”

1. Brand Position & Philosophy

Sesotho Fashioneng (SF) is a premium fashion house rooted in Basotho heritage and expressed through contemporary design. Each product represents a fusion of cultural identity, craftsmanship, and modern luxury.

By purchasing from SF, the client participates in a cultural exchange and acquires an authentic piece of the brand’s evolving narrative.

2. Scope of Application

These Terms and Conditions govern all sales made through SF’s official platforms, including sf.co.ls, affiliated digital stores, and authorized distribution channels.

The client expressly waives any conflicting terms unless formally agreed in writing by Sesotho Fashioneng.

3. Product Authenticity & Ownership

All SF products are original creations and may include unique identifiers such as QR authentication systems, serialized references, or digital certificates of ownership.

Ownership of an SF product does not grant rights to reproduce, replicate, or commercially exploit any design, pattern, or branding element, including signature works such as Taise la maweekend.

4. Pricing & Currency

Prices are listed in Maloti (LSL) unless otherwise stated.

For regional (SADC) and international clients:

  • Prices may be displayed in other currencies for convenience

  • Final billing will reflect the applicable exchange rate at the time of transaction

SF reserves the right to adjust pricing at any time, particularly for limited releases or exclusive collections.

5. Payment Terms

All orders must be paid in full at the point of purchase unless otherwise agreed.

Accepted payment methods include:

  • Mobile money platforms

  • Bank transfers

  • Debit and credit cards

  • Integrated digital payment gateways

Orders are only processed once payment has been successfully received and verified.

6. Order Acceptance & Exclusivity

All orders are subject to acceptance and availability.

Due to the nature of limited collections:

  • Certain products may not be restocked

  • SF may limit quantities per customer

  • Orders may be declined to maintain brand integrity or prevent unauthorized resale

7. Delivery & Fulfilment

SF delivers locally, regionally, and internationally.

  • Lesotho: 1 to 5 working days

  • SADC Region: 3 to 10 working days

  • International: 7 to 21 working days

Delivery timelines are estimates and may vary due to logistics, customs, or external factors.

Risk transfers to the customer once the order has been dispatched.

8. Customs, Duties & Taxes

For international orders, all customs duties, import taxes, and related charges are the responsibility of the customer.

SF is not responsible for delays or additional costs arising from customs clearance processes.

9. Returns, Exchanges & Brand Protection

Returns or exchanges are subject to strict quality control:

  • Requests must be made within 7 days of delivery

  • Items must be unused, unworn, and in original packaging

  • Proof of purchase is required

Non-returnable items include:

  • Limited edition or exclusive releases

  • Custom or personalized products

  • Items that show signs of wear or alteration

SF reserves the right to refuse returns that do not meet these standards.

10. Refund Processing

Approved refunds will be processed within 7 to 14 working days via the original payment method.

Processing times may vary depending on payment providers and financial institutions.

11. Product Representation & Craftsmanship

SF strives to present all products as accurately as possible. However, slight variations in color, texture, or detailing may occur due to production processes or digital display differences.

These variations are considered part of the product’s uniqueness and not defects.

12. Intellectual Property & Cultural Protection

All designs, branding, patterns, and creative elements associated with Sesotho Fashioneng remain the exclusive property of SF.

Unauthorized reproduction, imitation, or commercial use is strictly prohibited and may result in legal action.

13. Privacy & Data Protection

Sesotho Fashioneng respects customer privacy and is committed to protecting personal information.

Data collected during transactions is used strictly for:

  • Order processing

  • Delivery coordination

  • Customer communication

SF does not sell or misuse customer data.

A full Privacy Policy will further outline data handling practices.

14. Limitation of Liability

To the fullest extent permitted by law, SF shall not be liable for:

  • Indirect or consequential damages

  • Delays caused by third-party service providers

  • Losses resulting from misuse of products

All products are provided with a commitment to quality, within reasonable and intended use.

15. Force Majeure

SF shall not be held responsible for delays or failure to perform due to events beyond its control, including:

  • Natural disasters

  • Supply chain disruptions

  • Government regulations

  • Strikes or global events

16. Governing Law & Jurisdiction

These Terms and Conditions are governed by the laws of the Kingdom of Lesotho.

For regional and international transactions, cross-border trade principles may apply, but disputes shall be subject to the jurisdiction of Lesotho courts unless otherwise agreed.

17. Amendments

SF reserves the right to update or modify these Terms and Conditions at any time.

Continued use of the platform constitutes acceptance of the latest version.

18. Contact & Client Relations

For all enquiries, support, or official communication:

Sesotho Fashioneng (SF)

Maseru, Lesotho

Website: sf.co.ls

Email: info@sf.co.ls

Closing Statement

Sesotho Fashioneng is more than a brand. It is a statement of identity, culture, and evolution.

Every purchase is part of a larger story.